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RashidKharrat's avatar
RashidKharrat
Community Member
3 years ago

Bullet issue with Arabic text inside notes

Hello everyone.

I am facing an issue with Arabic text in the notes section.

There's no margin between the bullet point and the text, so the text appears to overlap the bullet.

I tried changing the bullet type, removing formatting, changing font but nothing worked

Is there a solution for this?

  • Hello Rashid!

    I'm happy to help! I don't see that this has been reported before. It sounds like when using bullet points and Arabic text, the margins are missing between the text and bullet points. Does the same happen when using numbers?

    Do you mind sharing which version of Storyline 360 that you're using so I can log this with my team?

  • RashidKharrat's avatar
    RashidKharrat
    Community Member

    Hello Lauren and thank you for your help.

    This issue is happening when using any kind of bullets, including numbers.

    I am using the latest version of Storyline 360 desktop app v3.55.25975.0

    Thanks again!

     

  • Thanks for the update, Rashid.

    We are currently on Build 3.58.26627.0 of Storyline 360. You can read all of the details here.

    What font are you currently using? We had a previous issue, but our documentation indicates that it's working as expected since Update 47 using Lateef font downloaded from Google Fonts.

    I'd like you to share your project file with our support engineers to investigate what's happening with your permission. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.

  • RashidKharrat's avatar
    RashidKharrat
    Community Member

    Thank you Leslie for your help.

    I tried it on the latest Storyline release with Lateef font but still got the same issue.

    I shared the file with the support engineers.

     

  • Thanks so much, Rashid. I see that you are currently working with Lianne, so you're in great hands.

  • Hi, Rashid,

    I have great news to share!

    We just released another update for Storyline 360. In Update 60, we’ve included important fixes and new features.

    One of the fixes we’ve included is:

    Arabic text overlapped with bullet points in the notes panel.

    To take advantage of this update, launch the Articulate 360 desktop app on your computer and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let us know if you have any questions by posting here or by reaching out to our Support Engineers directly.