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ClaireZheng's avatar
ClaireZheng
Community Member
2 years ago

Cannot import translated XLIFF file

For a translation course, I tried to upload an XLF file, but it has been processing more than two hours and is still processing the file. Is this normal?

 

Thank you,

Claire 

  • Hi Claire, 

    Thanks so much for reaching out. I see that you've opened a support case and that you are working with my colleague Matthew. You're in great hands!

    We'll continue the conversation over in your case.

    Have a wonderful weekend! ☀️

  • Hi Claire,

    I have created a case for you to help with resolving this issue.  Someone from our support team should be reaching out soon!  For reference, you may also open a case directly with us here.