Forum Discussion
Cannot reach Articulate360 portal
Hello,
When I clic on Articulate 360 icon on my desktop, the attached screen appear and when I click on "Connection" nothing appened and so I cannot lunch any Articulate 360 application or even re...
Hello Grégoire,
Thanks for letting us know what's going on, and I'm sorry for the trouble. I'd be happy to help get you back up and running and recommend these steps:
- Close the Articulate 360 desktop app (click on the red X and then head over to the system tray. There, right-click on the Articulate logo and select Quit). Here's a quick video
- Please restart the machine and then try signing in again.
This article describes the reasons why signing in could fail and how to solve them. Here's some additional information on how the process works as well:
Articulate 360 Desktop App: Browser-Based Sign-In Experience
