Forum Discussion
Cannot Sign In to 360
The past two days I am being prompted to sign in but am not able to get the sign in to take. It says to check internet connection, I am fully connected and not having issues with any other programs....
Hi Kelly,
I'm sorry to hear that you're still experiencing an issue. I did not see where you opened a support case to work directly with a support engineer as Ren suggested, so I've opened one on your behalf. I've shared the details you've listed here and you should be hearing from someone soon.
Your email signature came through when you replied via email above. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
