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Michaelmicha298's avatar
Michaelmicha298
Community Member
4 years ago

cant import one ppt

tried to import this ppt several time but always show me this error.

 

  • Hi, Michael, and welcome to E-Learning Heroes! ✨

    Thank you for reaching out, and I am sorry to hear you're having issues importing a Powerpoint file into Storyline. I have a few questions to help narrow down the problem:

    • Are you working with local files (on your hard drive) or on a network drive?
    • Is this error message happening on a specific file or every time you try to import from Powerpoint?

    Please take a look at this article for a few suggestions on troubleshooting this issue. If those suggestions don't work for you, I recommend opening a support case to dig deeper into what is happening.