Forum Discussion
Can't open Storyline on my laptop
I have been using Storyline on my laptop for a few months now and today when I tried to open the Storyline file that I am working on it keeps directing me to sign in and then gives me a "Waiting to install Articulate 360 message". But doesn't ever open. I let it wait to install for many hours with no progress.
Any advice?
Hi Joelle!
It sounds like you are running into issues when trying to open Storyline. Sorry to hear that!
I see that you've already opened a support case. Great move! It looks like my colleague Amlan picked it up and replied to your e-mail with some troubleshooting steps to try. I'd suggest giving those a shot to see if that does the trick!
We'll continue this conversation over in your support case.
