Forum Discussion
Caption shape drop shadow bug
Not sure how long this has been a bug but all 3 of our developers are seeing this: If you put the triangle call out on a caption shape on the left side the drop shadow stops rendering half way out. This ONLY happens when you position the triangle on the left side of the caption shape. See attached.
Hi, Cortney!
Thanks so much for providing this information to our team. I see you've connected with my teammate, Darrell, on this as well. We'll be sure to update you if we have news to share. In the meantime, please don't hesitate to reach out with additional questions!
Heya. I'm also seeing this bug. I'm on SL360 3.79 (I downgraded from the latest version to avoid another bug).
Fun* times using Storyline to make a living :D
Hi Jim!
So sorry to hear you've also been affected by this issue!
I've included your feedback in the bug report being tracked and will update this discussion as soon as a fix is in place. In the meantime, another community member shared a workaround you may find useful.
Thank you for your patience, and I'm sorry if this has been slowing you down!
I have this bug too, (almost) latest version of SL360, and it doesn't matter which side of the callout the pointer is.
The more diffuse (blurred) the shadow, the better the problem gets.
Hi Peter!
Thanks for sharing the feedback! Sorry to hear you've also run into this setback!
I've added your voice to the bug report so we can notify you as soon as a fix is available. Thank you for your patience while we work through this issue!
I thought it was just me -- Downloaded latest update for 360 (3.94.33593.0) and I am getting the cut off shadow as well, same triangle speech bubble. Not sure if I just never noticed it in earlier editions or it was patched for those.
