Forum Discussion

csensing's avatar
csensing
Community Member
22 hours ago

Captions button not showing

I have been unable to get my captions button to show. I am using the AI voice insert with "Generate closed captions" checked. I've also got my captions button check marked in the settings, but when I preview AND publish it still is not there. I've already reset the player, didn't help, and made sure I had captions under "Manage Captions."

accessibility
ai assistant
storyline 360

1 Reply

  • csensing's avatar
    csensing
    Community Member
    22 hours ago

    I think I found my problem, I just realized the module I was working on did NOT have the captions captured. Once I updated the VO, it was GOLDEN!