Forum Discussion

CynthiaShoff's avatar
CynthiaShoff
Community Member
9 years ago

"change state when timeline reaches" isn't working

I've suddenly been having an issue doing a very basic thing I've done many times before - I want the state of an object to change when the timeline reaches a certain point. I set up a slide trigger that specifies the object and point in time, but nothing happens. I've also tried using a cue point instead a point in time. I've tried using both built-in states and new ones I create, but I'm baffled.

Has anyone else experienced this problem? Thanks!

storyline 360
  • WaltHamilton's avatar
    WaltHamilton
    Super Hero
    7 years ago

    JoAnne,

    The timeline for the slide is set to 5 sec. At the end of the timeline, each oval does its exit animation because the slide is ending and they have to exit. Expand the timeline to at least 22 sec. (For a bit of fun, set it to 20.5 sec, and you can see the last one disappear twice. The time cue makes it end and if it hasn't disappeared completely by the time the slide ending makes it exit then you see it exiting twice.)  :)

  • MichaelHinze's avatar
    MichaelHinze
    Community Member
    9 years ago

    Can you share your.story file here so that someone can have a closer look at the trigger setup?

  • WaltHamilton's avatar
    WaltHamilton
    Super Hero
    9 years ago

    Is the trigger using the timeline of the slide? Those triggers default to the timeline of the object, and if not changed can cause trouble.

    • CynthiaShoff's avatar
      CynthiaShoff
      Community Member
      9 years ago

      Hi Walt - Thx for your response! How can I tell if the trigger is using the
      timeline of the slide, or of the object?

    • CynthiaShoff's avatar
      CynthiaShoff
      Community Member
      9 years ago

      Hi Leslie - I'm attaching a single-slide .story file for review.

      What I'm trying to do is have the two textboxes of lists (top half of
      screen) fade in by paragraph, and then have certain words turn red, timed to
      the audio track.

      The list in the lower half of the slide shows that I can get the words to
      change color as desired, but if I add the fade-in entrance to this one, the
      red text doesn't happen. even stranger, if I remove the fade-in from the
      top-left list, the box simply doesn't appear at all.

      Thanks for your thoughts!

  • LeslieMcKerchie's avatar
    LeslieMcKerchie
    Staff
    9 years ago

    Hi Cynthia!

    I'm not seeing a file attached here. If you replied via e-mail that could be why. Please be sure to utilize the 'Add Attachment' option in the reply window of the forums.

  • LeslieMcKerchie's avatar
    LeslieMcKerchie
    Staff
    9 years ago

    Hi Cynthia!

    Thanks for sharing the file. I was able to see the issue you are reporting, but unsure of the root cause. I have opened a support case on your behalf for our support engineers to take a look and I will follow along as well. You should be hearing from someone soon. Thanks for your patience.

  • LeslieMcKerchie's avatar
    LeslieMcKerchie
    Staff
    9 years ago

    Hi Cynthia!

    I popped in to check on your case this morning and it looks like the issue has been reported to our QA Team. Glad that Lea was able to provide a workaround in the meantime :)

  • JoAnneBrown-072's avatar
    JoAnneBrown-072
    Community Member
    7 years ago

    Hi Leslie,

    I am having a similar problem.  I set 4 ovals to change to Hidden at different times on the timeline, however 3 of the 4 ovals are changing to Hidden at the same time.  Any help on the work around for this issue

  • WaltHamilton's avatar
    WaltHamilton
    Super Hero
    7 years ago

    It would help a lot if we could look at your file. Use the gray ADD ATTACHMENT button to attach the .story file ( or the slide, if is a large file).

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