'Circling' symbol on just before results slide

I'm not on a machine with Storyline at the moment, so I can't check your file. I can tell you that the usual cause of that problem is related to the Results slide's variables.

Whenever a new Results slide is inserted, Storyline creates the associated variables needed to score the quiz. When a Results slide is inserted from another file, copied and pasted, or duplicated, that messes up the built-in functions that rely on the variables.  

Variables can also get messed up when a course has more than one Results slide, and one or more of the variable references (that is, the text that shows the value of the variables) refer to the wrong variable.

The usual fix: use a completely new Results slide. 

okay, will do - thanks for this!

JudyNollet -- when you are able to open this module, can you see why the attempt variable isn't working for me? I wanted two attempts to the quiz but it's not stopping me from redoing the quiz over and over. What am I missing?

Because the only file you provided was the one in the original post, the Results slide wouldn't load. This is what I found when I looked at the variable list: 

There were duplicates with the same name, and the program was sometimes using both copies of a given variable.

Fortunately, that issue was fixed after I renamed the quiz in the Quiz Settings. 

Then, when I previewed the quiz, the Retry button was disabled after the first attempt. This is why: 

• The default value of the Attempts variable was set to "1." 

• There was also this trigger on the slide (Note: I renamed "Button 2" to "b-retry."): 

• Because the default value of Attempts = 1, that trigger ran the first time I reached the Results slide. So I couldn't retry the quiz at all.

I set the default value of the Attempts variable to 0. After I did that, it still looked like the Retry button was Normal when I returned to the Results slide after retaking the test. However, as soon as I moused over the button, it switched to Disabled. I think that's related to quirks with using "when the timeline starts on [the object]." 

I edited that trigger to run "when the timeline starts on this slide." (Even when a slide is set to Resume Saved State, "when the timeline starts on this slide" triggers will run.) 

With that trigger, it worked as it should. I was able to retake the quiz just once. When I reached the Results slide after retaking the quiz, the Retry button was Disabled.

So here's what would make your original file work:

• Adjust the Results slide's Quiz Settings so it uses the appropriate variables.
• Adjust the default value of the Attempts variable to 0.
• Have the disable-retry trigger run when the timeline starts for the Results slide.

If you have additional problems, I suggest you start a new discussion. Keeping different issues in separate discussions helps when folks are searching the community for answers to their problem.

Be sure to verify that any .story file you upload works as described. Here are other best practices for uploading a .story file: 

• Only include slides that are related to the problem.
• Be sure objects, layers, motion paths, and variables have meaningful names.
• If there is proprietary content, replace or delete it. For example, replace proprietary text with “ipsum lorem” text.