Forum Discussion
Closed Caption issues in Preview Mode
Thanks Steven,
I am now running & saving the Storyline files to my hard drive, which does make a little difference.
One other thing I have tried is going into "Manage Captions", deleting a letter of text in the Closed Captions Editor & then adding back that same letter, and saving it again. This seems to fix both issues of the CC button appearing in the player & the CC text appearing in Preview mode.
I suspect I could use more RAM on my computer (only 16GB) and my other MS applications like MS Teams & MS Edge browser are using up a lot of the RAM & CPU usage as well.
Hi mdhahm​!
Thanks for following up and sharing the steps that worked for you!
Your 16GB should be more than enough, as Storyline requires a minimum of 2GB of ram. However, this is also dependent on other applications that might be running too, as you said.
If you run into this setback again, please let us know!
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