Forum Discussion

ChristaNovel637's avatar
ChristaNovel637
Community Member
2 years ago
Solved

Closed Caption Text Has Shadow

I used text-to-speech using the slide notes for a prototype in Storyline 360 (current update). All of the closed captions have this awful text shadow that I don't seem to be able to eliminate (see a...
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storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    2 days ago

    Hi Everyone!

    Happy to share that we've just released a new update for Storyline 360!

    In Build 3.105.35604.0 we’ve included essential fixes and new features. One of the bugs we’ve fixed is:

    • Black border/outline shows around closed caption text

     

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let us know if you have any questions about this update, or the issue you reported!

SusanEhringer's avatar
SusanEhringer
Community Member
2 years ago

I am experiencing the same issue.

  • JoseTansengco's avatar
    JoseTansengco
    Staff
    2 years ago

    Hi Susan, 

    Happy to check this out for you!

    I tried to replicate the behavior using the default formatting of captions generated by the text-to-speech feature and could not observe any shadows underneath the text. 

    Would you mind sharing more details regarding any changes that you made to the default formatting of the text to help us with our investigation? Additionally, please share a copy of your project file here or privately by opening a support case so I can compare the difference between your captions and mine. We'll delete it when we're done testing!