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ChristaNovel637's avatar
ChristaNovel637
Community Member
2 years ago
Solved

Closed Caption Text Has Shadow

I used text-to-speech using the slide notes for a prototype in Storyline 360 (current update). All of the closed captions have this awful text shadow that I don't seem to be able to eliminate (see a...
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storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    2 days ago

    Hi Everyone!

    Happy to share that we've just released a new update for Storyline 360!

    In Build 3.105.35604.0 we’ve included essential fixes and new features. One of the bugs we’ve fixed is:

    • Black border/outline shows around closed caption text

     

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let us know if you have any questions about this update, or the issue you reported!

LucianaPiazza's avatar
LucianaPiazza
Staff
2 years ago

Hi SteveFlowers-75! 

Thanks for testing on your end and sharing that you are also experiencing this. Our team has identified this functionality as a bug. We'll be sure to update this thread with any news and updates on this so you are all in the loop. 

Have a great start to your day!

holliso's avatar
holliso
Community Member
8 months ago

Having same issue Feb 2025. Using Storyline 360. Temporary work around is black background and white text so the dark shadow blends with background. Better but not great.

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    8 months ago

    Hello holliso, 

    I'm sorry to hear you're running into this bug. I appreciate you sharing your helpful workaround in this thread for others in the community! 

    I want to confirm that we do not have any updates to share at this time. We will update this discussion in the future with any news so everyone is in the loop on a fix! 

    Have a wonderful start to your week!