Forum Discussion
Closed Caption Text Has Shadow
Hi Everyone!
Happy to share that we've just released a new update for Storyline 360!
In Build 3.105.35604.0 we’ve included essential fixes and new features. One of the bugs we’ve fixed is:
- Black border/outline shows around closed caption text
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
Please let us know if you have any questions about this update, or the issue you reported!
Also experiencing this issue as of April 1. Not believed to be an April Fool's joke. 😂
Hi BrodieHausch-7c,
Sorry to hear you’re encountering this issue. I’m happy to help!
Some users have reported that the unexpected closed caption shadow appears when using dark-colored text on a light background. A possible workaround is switching to a black background with white text for the captions.
Are you using the same text and background combination to reproduce the issue? Does the suggested workaround improve things on your end?
I am looking forward to your response—I’ll update the issue report as needed.
Work around ok but not ideal. Would be nice to be able to match the closed caption colors with course. Seems like this issue has been happening for some time. When might users who paid a premium see a fix?
Sorry for the delayed response. My scenario was the same the O.P.
Hi BrodieHausch-7c!
Thanks for following up!
I can confirm we have this behavior logged as a bug in Storyline 360. I've included your voice in the bug report, so we can notify you as soon as a fix is in place. In the meantime, my teammate Eric shared a workaround you may find useful.
Thank you for your patience. I'm sorry if this has been slowing you down!
