Forum Discussion
Closed Caption Text Has Shadow
Hi Everyone!
Happy to share that we've just released a new update for Storyline 360!
In Build 3.105.35604.0 we’ve included essential fixes and new features. One of the bugs we’ve fixed is:
- Black border/outline shows around closed caption text
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
Please let us know if you have any questions about this update, or the issue you reported!
Hi Christa,
Thanks for reaching out and detailing what you're seeing with your closed captions. I'm happy to help troubleshoot!
- Is this an issue with all closed caption files or a specific one?
- Is this happening during preview mode and in the published output?
- If viewing the published video file, is it on your local computer or an online hosting service?
Lastly, if you're willing to share your file with us, I'd be happy to take a closer look to see what's going on. You can upload it here or share it privately in support case.
Sorry for the slow response. Notifications about this thread wound up in my junk mail folder. Someone from Articulate opened a case for me. The issue hasn't resolved, but it is not as terrible with certain font/background colors, so I'm just sticking with those.