Forum Discussion

JulieFloyd-baba's avatar
JulieFloyd-baba
Community Member
2 years ago

Close Captions for Videos

Hi There,

I am creating a video using Storyline 360 and have placed close captions into storyline, but when I publish as a video I am unable to access the close captions.  I have attached a screen shot of what I am seeing. Please help.

storyline 360
  • KellyAuner's avatar
    KellyAuner
    2 years ago

    Hi Julie,

    I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!

    One new feature we’ve included:

    Boost video accessibility by including closed captions when publishing projects as MP4 video files.

    To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let me know if you need additional help!

  • JulieFloyd-baba's avatar
    JulieFloyd-baba
    Community Member
    2 years ago

    The screen shot attached looks awful, my apologies. In the tool bar of the player it shows a speech bubble, when I click on it, it says, "choose subtitle file." Does this mean that I can download subtitles for a video? If so, I can't use this for my course.

  • EricSantos's avatar
    EricSantos
    Staff
    2 years ago

    Hi Julie,

    Thanks for reaching out! Currently, the closed captions added in Storyline projects are not included when publishing to video. 

    I'd like to share the good news that Closed Captions for Video Projects is in our feature roadmap and In development! We'll be sure to update this conversation once this feature becomes available in Storyline 360.

    I appreciate your patience!

  • KellyAuner's avatar
    KellyAuner
    Staff
    2 years ago

    Hi Julie,

    I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!

    One new feature we’ve included:

    Boost video accessibility by including closed captions when publishing projects as MP4 video files.

    To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let me know if you need additional help!

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