Forum Discussion

JoyceWood-d6f50's avatar
JoyceWood-d6f50
Community Member
4 years ago

Closed Captioning in Lightbox

I have created some video tutorials and put them into my training with lightbox. I have created captioning for these videos; however, I don't see a way I can enable the captioning for them. 

Any tips?

Thank you in advance!

storyline 360

2 Replies

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    4 years ago

    Hi Taylor!

    Thanks so much for reaching out. Adding closed captioning is a great tool to make more accessible content for your learners!

    This post is similar to your request. Perhaps it will provide you with a helpful solution!

    I see you have also created a feature request instead of a support case. I have created a support case on your behalf in order to have our Support Engineers take a closer look at your file. 

    We'll continue the conversation over in the support case. 

    Have a great day! 🎉

  • TeresaVanderpos's avatar
    TeresaVanderpos
    Community Member
    10 hours ago

    Hi there, oddly I am having this issue today (4 years later), I have a video in a lightbox and I turned on the cc button but can't see it.  I selected the link above, and see that I commented on it years ago LOL!  Any chance in classic player this works now or do I still need to do the trigger for player display captions when timeline starts on the slide.  I know you are slowly I think phasing out the classic player but we still have many modules in this player, so thought I would check.  Cheers