Forum Discussion

PatriciadeSouza's avatar
PatriciadeSouza
Community Member
9 months ago

Closed Captioning

Hi I am adding closed captions to an e-learning for the first time... great function - very easy to use! However the text has a black outline which depending on the background and text colour mak...
advice
Articulate 360
PatriciadeSouza's avatar
PatriciadeSouza
Community Member
9 months ago

Hi Bobby 

It doesn't matter which font I select, bold or otherwise, they all have the black outline... I am currently using the Articulate Lite font in white, with a dark blue background as this seems to hide the outline on the lettering the best... but it is still not ideal!

 

JoseTansengco's avatar
JoseTansengco
Staff
9 months ago

Hello PatriciadeSouza,

Thanks for reaching out! I also observed the same behavior when I used white and dark blue for my captions. There isn't a way to fully customize the appearance of captions to remove the black outline, but we do have a feature request open for such as feature. I've added this thread to the report so we can notify you as soon as this enhancement makes it to our product roadmap. 

As a workaround, try using black as the background color, making the captions more visible. 


Thanks for bringing this to our attention, and we'll let you know if there are any changes to how captions are displayed!

  • MichelleJohn919's avatar
    MichelleJohn919
    Community Member
    7 months ago

    JoseTansengco​ Just checking in to see if there has been an update? I'm having this same issue. Thank you.

    • LucianaPiazza's avatar
      LucianaPiazza
      Staff
      7 months ago

      Hello MichelleJohn919, 

      Thanks for checking in! We do not have any updates to share at this time. I've gone ahead and shared your voice with our product team. We'll be sure to share any updates in this thread so everyone is in the loop.

      Have a great start to your day!