Forum Discussion

TorrancePersad-'s avatar
TorrancePersad-
Community Member
4 years ago

Closed Captioning

Hi, 

I encountered a problem recently when I imported a vtt file into my Storyline project to add cc to a video.

When I imported the file and opened the edit options, the timing and cc text boxes were misaligned. What would be a reason for this happening?  The video was 1.5 hrs long and it slowed down Storyline as well.

Have anyone else had a similar problem? How did you solve it?

 

  • BeccaLevan's avatar
    BeccaLevan
    Community Member

    Welcome to E-Learning Heroes, Torrance! ⭐️

    I'm sorry you're having trouble importing closed captions!

    • Does it only happen in this specific project? Can you recreate this behavior in a new blank Storyline file?

    We're happy to help troubleshoot! Could I have you connect with us here in a case? One of our support engineers will reach out shortly after reviewing your project!