Forum Discussion
Closed-captions by default
Hi Maria,
Thanks for the reply. We tested a few things as a team and may have found the fix!
I added all my audio as Text to Speech from notes, and checked the Generate Closed Captions box. I noticed that my Progress bar never loaded, and the Notes text never appeared in the window, but the audio loaded and worked fine on the Timeline - so I never gave it a second thought.
In troubleshooting with my team we found that if we right clicked the audio timeline file, and selected Text to Speech, the window displayed the notes text but DID NOT have a check in the Generate Closed Captions box. We clicked THAT box, clicked "Update" and our slide preview DID show the CC box which now works as intended!
I'm in the process of repeating this for all my slides and will share my success with the team, but I still don't understand why it didn't initially work as I expected - even though this is my first attempt at doing closed captions. (I previously just used the Notes tab...)
But for now, the mystery is solved!
Thanks so much!
BTW: We're on version (v3.50.24832.0)