Forum Discussion
Closed Captions Cascading and Showing all at once vs audio?
Hi everyone,
I have some great news to share! We just released Update 104 for Storyline 360, which includes new features and important fixes.
One of the fixes addresses an issue where closed captions from multiple audio files could stack on top of each other when using the seekbar. This bug was resolved in a previous update but had resurfaced, and it’s now fixed again in Update 104.
To install the latest update, launch the Articulate 360 desktop app on your computer and click Update next to Storyline 360. You can follow our step-by-step instructions here.
Please let me know if you need any additional help.
Hi RyanBoldan-efdb I also found this with a recent update to Storyline. I believe they have changed how they load in captions. It appears that all caption files are loaded for the slide at the same time. I think this may actually be a bug, but the way I corrected it for myself was to ensure that none of my captions files started at 00:00:00.000, otherwise you will see the first line of all captions on that slide.
It was strange as a project I was working on changed over night due to the update released: April 29, 2025 (Build 3.99.34516.0)
Thank you! Will give that a try until the bug is fixed!