Forum Discussion
Closed Captions Flashing
Got a closed captions mystery.
I've added closed captions to a video in Articulate 360. Once published, they appear at the correct times, but they flash on and off the screen with a strobe effect....
Hi, everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!
One new feature we’ve included:
Boost video accessibility by including closed captions when publishing projects as MP4 video files.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
Hi there, Drake. Happy to help investigate!
To start, I published your project to Articulate Review using Storyline 360, update 3.23.17522.0. Here's the Review URL. I'm having trouble reproducing the flashing behavior in Chrome 71, so I'll need your help with these key details:
- What Storyline 360 update are you using? To find this detail, click on the Help tab > About Storyline.
- Did you publish the course for Web, LMS, or something else?
- What browser(s) are you viewing the content in?
We'll figure this mystery out together!
