Forum Discussion
Closed Captions Flashing
Got a closed captions mystery.
I've added closed captions to a video in Articulate 360. Once published, they appear at the correct times, but they flash on and off the screen with a strobe effect....
Hi, everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!
One new feature we’ve included:
Boost video accessibility by including closed captions when publishing projects as MP4 video files.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
Hello Christiana!
We have this logged as a bug where the closed captioning flashes when publishing to video. I don't have an update to share on this bug's progress, but when I'll report back to this discussion when I do. Our current workaround is not to use the trigger to show captions and to use rectangles with text to act as captions.
So sorry this is affecting your project! If you'd like us to look at your file, use this link to connect with a Support Engineer.
