Forum Discussion
Closed captions for review 360 videos
Hi, I was wondering if the option is being explored to add closed caption files to videos uploaded to Review 360? This would be beneficial to have to included when exporting the video for LMS.
Hi Nisha, Philip, and Anna!
I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!
One new feature we’ve included:
Boost video accessibility by including closed captions when publishing projects as MP4 video files.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
To make sure I'm clear, Rise does not have closed captions on videos in SL blocks even if they have CC in the video player. Is that correct? I did that - grabbed an MP4, dropped it in the SL video player, imported captions and added the SL project as a Review block in Rise - and my CC still doesn't show up.
The only way to get closed captions in Rise is to have it generated with my MP4 (which is not possible in Camtasia or Vyond).
In addition, where are you all getting closed captions capabilities? For it being a standard for accessibility, I'm surprised I can't do it anywhere.
Thanks for any insight!
Hi Heather,
Happy to chime in!
I can confirm that Storyline 360 courses with videos and captions that have been embedded as blocks in a Rise 360 course should be able to display its captions. Here's a sample Rise 360 course with an embedded Storyline 360 block where you can see the captions display properly.
Since your Storyline 360 project isn't displaying its captions correctly when added to a Rise 360 course, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!
I have no idea what happened; at first the CC wasn't here but now it is. I've wasted so much time and now the button is just there. I have no idea what happened. Thanks!
Actually, they're not showing up in my LMS's (Cornerstone) Pilot environment. I'll submit a case.
