Forum Discussion

MikeLesewski-ab's avatar
MikeLesewski-ab
Community Member
6 years ago

Closed Captions in Exported Video File

Hi there,  I am trying to test if I import an MP4 video file and add closed captioning in the Storyline 360, when I publish it as a video my closed captions are not displaying. I can see them in t...
storyline 360
  • KellyAuner's avatar
    KellyAuner
    2 years ago

    Hi, everyone!

    I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!

    One new feature we’ve included:

    Boost video accessibility by including closed captions when publishing projects as MP4 video files.

    To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let me know if you need additional help!

LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
5 years ago

Hi Lorraine,

Thanks for reaching out to follow-up.

This has not been added to the software at this time, but it is a feature that we are tracking and this conversation is attached so that we can share any updates we have.

I wanted to share some information about how we manage these feature requests as that may be helpful.

I'm curious about where you will be hosting this mp4 content for your clients as many platforms, such as YouTube, offer the closed caption feature there. This may help the community share other ideas with you as well.

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