Forum Discussion
Closed captions not working
- 2 years ago
Hi, everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!
One new feature we’ve included:
Boost video accessibility by including closed captions when publishing projects as MP4 video files.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
I am having a problem--when I try to import a caption file it is not working. This is a caption file I exported from a video in Storyline. Any suggestions?
- LaurenConnelly5 years agoStaff
Hi Anne!
It would be best to have our Support Engineers take a look at your file! Please use this link to start a support case. The quickest way to find a solution is to provide a brief description of what you've tried so far.