Forum Discussion
EricSantos
2 years agoStaff
Hi Christina,
To add to what Richard said, I'm happy to help troubleshoot this issue and would like to start with the following steps. It's best to perform the following on your computer that published the Review course and your client's computer.
A) Please clear your browser cache and cookies, then access the course again.
B) Use Incognito mode to rule out possible browser extensions that may be causing the problem.
C) Use a different browser; ensure your browser has the latest updates and JavaScript is enabled.
Here's a peek into my tests for your reference; I was able to enter the Review 360 password and leave a comment without an Articulate ID.
Let me know if you have additional questions, and I'll be more than happy to assist further!