Forum Discussion
Comments unavailable in Review 360?
I searched for answers to this and didn't see anything that quite fit my issue...
I am working with a client and have a Rise course that I published to Review. The client does not have an Articul...
Hi!
I am having the same problem. I cannot leave comments in Review360. I've logged into my account, cleared my cache, tried incognito, and Edge (I normally use Chrome), and nothing is working.
I appreciate any suggestions or ideas!
Thanks!
Hi Tonie,
Sorry to hear that you ran into this snag. I'd like to ask a few questions to help clarify your experience:
- Are you able to leave comments on a Review 360 project if you connect to a different network from the one you are currently using? For this test, you can try leaving a comment using your mobile phone while using mobile data as your internet source.
- If you uncheck the "Allow users with Articulate IDs to comment" option, are you able to leave a comment using a different email address?
- Are you getting any error messages whenever you try to leave a comment? Kindly share a screenshot here if you are so we can investigate further.
Looking forward to hearing from you!
Hi Jose,
Thanks for the tips. I met with the designer and checked their settings and
that worked!
Thanks,
Tonie
