Forum Discussion
Company experiencing routine issues connecting to Review 360
Hello! My company shares an Articulate subscription. We are regularly experiencing issues connecting to Review 360 for things like adding an SL block to a Rise course, or simply for publishing a Ris...
Today, I'm stuck there too. Maybe it's a larger issue?
For articulate support (if you exist here), I've published from this computer/internet connection many times in the past. I swapped browsers (twice, this problem got me to use edge of all things), and cleared cache.
I tested two different courses, both of which updated recently without issue but today, are just giving me that long 'Connecting to Review 360...' load that never loads. I've already tried everything I could think of to solve this on my end, ensuring there's no firewall, no internet connection issue, nothing reported on the status page (https://www.articulatestatus.com/)
I think this may be an Articulate problem and it will mean I don't hit a review deadline with a client.
Hi Xpan12,
I see you've connected with my teammate, Dexter. That was a great call! I see one of our Senior Technical Support Engineers is taking a closer look at your case. They'll be in touch when they have news to share. Thank you for your patience as we look into this!
