Forum Discussion

TomHeyer's avatar
TomHeyer
Community Member
3 years ago

compatibility problem with new "text auto fit" function

I, as the agency, use Storyline 360. My customer uses Storyline 3. I sent him the Storyline file, which he can't open. The error message says it is because this new textautofit function. Strangely enough, this function is not enabled!

Other Storyline files I sent to him don't have this problem.

Does anyone know a fix for this problem?

storyline 360
  • Jürgen_Schoene_'s avatar
    Jürgen_Schoene_
    Community Member
    3 years ago

    it is possible to deactivate the "use text autofit"-flag in the storyline file (by support or someone, who could manipulate xml-files -> remove autofitUpgraded="true" / UseNewAutofitDefaults="true"* in the internal story.xml)

    >Strangely enough, this function is not enabled!

    then its a job for the support

    Jürgen

    * the second flag I have not testet, it seems to be new ???

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