Forum Discussion
Completion issues with Rise courses
We have multiple learners across different instances experiencing the same issue:
A learner will work through their course and sees the sections checking off. Once they exit the course they are no...
Hello. I have a client using UL/LearnShare LMS. They are just starting to use Rise, and with TinCan/xAPI. They have trouble with the course marking the LMS enrollment complete...although sometimes it does work - we haven't determined why. I am Support, and found instructions for using your debugger - only in SCORM though - and they republished as SCORM, I made the hack to turn on the debugger. I was able to launch the course, get 100% everywhere and the Results and Adios pages all congratulated me on completing the course successfully. Using Articulate debugger, our Icodeon Logger, and our LMS tool to watch the interaction data - there was no completion sent to the LMS - I was able to reproduce the problem, capture log data and screenshots. I have all available, have given them to the client for their Articulate point of contact - but I thought I'd post here too. Could you comment on my findings - I think they are similar to others on this post. Or...route me to a more appropriate support path? Thanks! Jon D, UL PURE Learning.
