Forum Discussion
Content Library not loading.
I am unable to download photos and illustrations from content library.
I get the following error
Glad that worked Anita!
Gerry, did you already go through the steps to enabled the network endpoints? If so and you're still running into issues, our Support team can work with you one on one to do a more in-depth check!
The odd thing is that I have no issue with access up until two days ago..... I will ask our IT support to look at the endpoints again.
It seems the issue is with just access the photo and Illustration sections, I can see the first 6 rows of photos and then grey icons. I can't see any illustrations. Icons and videos no issue at all. So it seems that I have partial access to the content library...??
The content library assets are pulled into Storyline in a few different ways, so it would be possible for some to work and some not too. Let us know what your IT team says and if they don't see any issues with Network endpoints, our Support Engineers can help you dig a bit deeper.
