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chandrasekhar3's avatar
chandrasekhar3
Community Member
3 years ago

Content server package issue in scorm 1.2 courses -- scorm cloud

Hello,

We have created the content server packages(without content) for scorm 1.2 courses and uploaded and checked them on cloud.scorm.com. But the tracking of the courses i.e, Completion, and score details are not captured. After exiting the course getting the attached error.

And non-storyline courses are working fine without any issue. Please check the below inputs after exiting the courses:

Non-Storyline Courses:

https://cloud.scorm.com/sandbox/content/courses/UYYJM13BNJ/AccountingandValuation332ba371-78f4-4cfb-89e2-08282bfbe83c/0/scorm.htm?action=exit&Lesson_Location=Mut_Cou_Acc_1.html&Lesson_Status=failed&Score=30&TotalTime=00:06:43.78&Time=00:00:01.86&ExitStatus=suspend&SuspendData=&credit=credit&userid=chandrasekharm@kesdee.com&cid=1782

 

Storyline Courses:

https://cloud.scorm.com/sandbox/content/courses/UYYJM13BNJ/AnalyzingRisksd993bf09-bd74-41bf-b42f-61e3540cf7a3/0/scorm.htm?action=exit&Lesson_Location=null&Lesson_Status=incomplete&Score=40&TotalTime=00:04:57.62&Time=0000:00:34.46&ExitStatus=suspend&SuspendData=2Ymu60708090a0b0c0E0F0G0H0I0J0K0L0~2Z1~2V11001714~2K101012010130111301213013130141301513010140111401214013140141401514016140171401114012140131401414015140161401714~2P19000000000b6JKgtpyedJEb6JKgtpyedJEb6JKgtpyedJEb6JKgtpyedJEb6JKgtpyedJE1^1^1^234v_player.6iCtvX77KjB.6g1t5jtU3261^1^0000~2oi~2p2f210b101021010113dX0~2Z134003400g600101^8_default3400340034003400r70020181^h_default_Selectedg600101^8_default3400q70020141^g_default_Visited340034000000~2G2f210b101001a1a113qK0~2e234003400g600101^8_default3400340034003400r70040181^h_default_Selectedg600101^8_default3400q70020141^g_default_Visitedg600101^8_default340034000000~2c3f210b101001a1a133VR0~2M234003400g600101^8_default3400340034003400g600101^8_defaultg600101^8_defaultg600101^8_defaultr70040181^h_default_Selectedq70020141^g_default_Visitedg600101^8_default3400340034000000~2c3f210b101021010123LQ0~2M234003400g600101^8_default3400340034003400g600101^8_defaultr70020181^h_default_Selectedg600101^8_defaultg600101^8_defaultq70020141^g_default_Visitedg600101^8_default3400340034000000~2G2f210b101021010113HJ0~2e234003400g600101^8_default3400340034003400r70020181^h_default_Selectedg600101^8_defaultq70020141^g_default_Visitedg600101^8_default3400340034000000~2N132103gb1~2x134003400g600101^8_default340034003400g600101^8_defaultq700201k1^g_default_Visited34003400340034000000~26232103eF1~2Q134003400g600101^8_default3400340034003400340034003400340034003400g600101^8_defaultg600101^8_defaultg600101^8_default02110002110&credit=credit&userid=chandrasekharm@kesdee.com&cid=413

Please help on this... All of our courses are converted into html5 using storyline.

Now we are facing problems from clients due to tracking issues.

 

  • Hello chandra!

    I am not able to access those links. Do you mind checking if the course tracks properly while previewing in Storyline 360?

    Also, can you share the .story file with our team in a support case? It will help us get a better idea of what might be the culprit here!