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SangeethaAP-d5a's avatar
SangeethaAP-d5a
Community Member
5 days ago

Course Audio Translation Not Completing Successfully

We are facing an issue with course audio translation. The audio files are not getting translated completely, and the process stops with the error message: "Translation not complete."

Has anyone encountered this issue? 

Any suggestions or guidance would be greatly appreciated.

Thank you!

1 Reply

  • Hello SangeethaAP-d5a​

    I understand you’re running into an issue in Storyline 360 where the audio translation isn’t completing, and you’re seeing a “Translation not complete” error message.

    To help us narrow this down, I'd like to learn more: 

    • Was the affected audio created using Text-to-Speech, or was it recorded or imported into the project?
    • Which language are you translating to?
    • Does this happen with all projects that you translate, or just this particular one?

     

    If you're still running into this issue, we'd be happy to take a closer look at your .story file in this thread or privately in a support case

    Looking forward to hearing from you!