LesliePittsley
3 years agoCommunity Member
Course Completion not being triggered
Hi all! We recently replaced an older file of a rise360 with an updated version in our LMS and it is no longer triggering a course completion for users who have previously completed the course. The course we are having issues with has a triannual review and renewal. Users must complete the updated version every three years. I have searched high and low through the forums and tried all the suggestions I've seen that are similar to the problem I have to no avail. Has anyone else experienced this or have suggestions on what might be going on and how to fix it?