Forum Discussion
Course Resume visits already viewed content
Hello, I can't find this exact scenario in any of the forums so I'm hoping for some guidance.
Issue: The first time a learner goes through the course, if they stop part-way through and come back ...
Hi everyone!
Good news! We are no longer seeing this bug in the latest version of Storyline 360 (Build 3.72.29699.0) where an object's state will not be saved or remembered after clicking to show layer when a course is relaunched and the player Resume property is set to “Prompt to resume” or “Always resume”.
To insure you don't continue to see this bug download the latest version of Storyline 360 via the Articulate 360 desktop app. Here's an article on how to do that.
Please let us know if you're still noticing the issue, and we'd love to continue troubleshooting with you in a support case.
Hi there, Wendy. Resuming a course should bring your learner to the slide where they exited during the last session. It sounds like the resume data is not working correctly, and this can happen when it exceeds the LMS limits, for example. This article has more information and solution ideas. Can you use one of the SCORM 2004 editions?
You can also test your content in another LMS environment. We use SCORM Cloud. Let me know if you are seeing the same behavior!
