Forum Discussion

JarrodMerriman's avatar
JarrodMerriman
Community Member
2 months ago

Crash when Pasting Objects

Hi All -

Storyline 360 keeps crashing whenever I attempt to paste an object within a slide.

I can copy and paste slides, but no objects within the slide - otherwise it just crashes storyline.

  • I'm working locally (no network drive, no usb)
  • I've tried repairing Storyline, and using previous versions of Storyline
  • I've tried across multiple files
  • I can also copy objects from the slide and paste them into power point, word, etc... 

I've attached the error report, a copy of one of the files where the crash is present, and you can find a link to the screen recording of a crash here.

Any help would be appreciated - thank you!

(I have an open Case #00900526, but as I'm in APAC - I'm currently having to wait 24 hours on every reply which is not ideal)

  • Update 20/09/24

    As of the Storyline update 3.92.33225.0 this issue is now resolved, worked with support since 12/08/24 but no issue could be pin pointed.

  • Update 20/09/24

    As of the Storyline update 3.92.33225.0 this issue is now resolved, worked with support since 12/08/24 but no issue could be pin pointed.

    • JarrodMerriman's avatar
      JarrodMerriman
      Community Member

      Thanks Walt - you're correct, unfortunately you cannot move objects across different slides using the duplicate command.