Creating downloadable pdf files in Storyline - an update on earlier methods

Hi Sarah - I'm not sure why the fields are appearing as "invisible" either. Just to clarify, we are talking about the output pdf that is created by your JavaScript code from your pdf form template? And the field you typed in during the Storyline is there - you just can't see it unless you click on it? But what you do see is a blue form entry box? How strange is that??

OK. I would start by looking at your pdf form template. Go to the offending fields and take a look at their 'Properties' (by right ciicking the field):

As you can see, there's quite a lot of options. I would see if there is anything unusual. It sounds to me like the field is set up incorrectly - I mean it's worth checking that it is a 'text field' not some kind of other field - like a 'button field'

But, to be honest, without the files, I'm just taking wild guesses!

Hope that does help though. If you have other fields in the pdf that do work compare the two fields that don't work to them.