Cursor jumping

Hi Ashley, if you look back at the comments I made 4 days ago you will see that I have had a few issues with knowledge blocks, particularly list items 2 and 4. I've seen it with the Edge browser too, but use Chrome on a day-to-day basis for other reasons. The only other clue I've got is that if you look at my peak video that at about the halfway mark you will see two or three lines all highlighted together as if they are linked in some strange way.

The problem might not occur for minutes, but once it begins the only way I've found to kill the problem is to go from edit to preview, or, insert a carriage return - then return the cursor to the intended position.

Regards,

Stan

Thanks Stan - I found another instance of the same issue reported to our team recently, and I've added this discussion to that report of a possible software bug. 

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I’ll let you know as soon as we have an update on this issue. Thanks so much again for letting us know about this, and I’m sorry if it’s slowing you down.

That's pretty cool. Thanks for sharing Stan.

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Thought it was just me...

I've noticed that I'll be typing along, then the cursor jumps and my text ends up somewhere else on the screen.  Always at the leftmost point in the text block, a couple of lines above or a couple lines below...  I know I'm a lousy typist, but then realized that it wasn't happening in any other app other than Rise.

Not to fear, Michael - you're never alone in the E-Learning Heroes community! 

We've got this issue reported to our team, so we'll keep you posted here. If you reply in a discussion, that'll subscribe you to updates and you can also choose to subscribe without replying just by toggling that function at the top of a discussion:

Having this problem as well. Chrome Version 60.0.3112.101. with 300MB internet connection. Making typing impossible so only way to enter text is by typing in a text editor, then "cut and paste."

Subscribed to the discussion, so anxious to see what the solution is.

I'm developing a course in Rise right now and just started experiencing it/noticing it, too. The bug has been escalated -- we're on it.

I just put in a ticket and then noticed the discussion here. This issue has brought us to a grinding halt with our work in 3 seats, we have tried all variations of browsers without success. Thanks for getting on to this immediately Lucy, as it is very debilitating for us and happens in content blocks as well as prebuilt lessons.

I notice that it improves if you type very very slowly......

I hadn't used Rise for about a month and jumped in last night to throw something together. I thought I was going mad! I found it virtually unusable so PLEASE FIX ASAP!! Great to see the work arounds above thanks (will keep me calm for the next 6 hours #deadline). It happened to me in the title screen text initially, but also within accordian text, etc.

Just wanted to add another reported case.  I have been using Rise fairly regularly.  In my last course (app 3 weeks ago) no issues with the typing.  But yesterday/today, can't type anything directly into Rise (having to copy and paste from text editor).

I have found that the cursor jumps whenever I hit space, and also when touch typing.  I agree that if type very slow, it is a bit better.  

I also now have the issue that text override function has started (ie when try to insert/amend text, it types over existing character instead of inserting).

Thank you for looking at this as a high, high priority as it certainly is unworkable at present.