Forum Discussion
Cursor jumping
Hi guys,
Wondering if anyone else has experienced their cursor "jumping" when using Rise? I've been having an issue where I'll be typing and the cursor will suddenly jump to another position in the text or another section.
Thanks
Hello everyone, 🎉
I'm happy to let you know we released a new update for Rise 360. This update fixes the issue you encountered:
- The cursor would unexpectedly jump to the beginning of the text entry window when entering code or a URL.
There's nothing to install for web apps. New features and fixes are immediately available, though you might need to publish your Rise 360 course again.
Let me know if you have any questions about this update or the issue you reported!
58 Replies
ok what is up with this app today? I use to get the odd jump but it's truly psychotic this morning. It feels close to having IT support taking over my computer.
I'm having the same issues as reported here. It only started (cursor jumping to the front of my sentence) in the past week or so.
Karen
I too would like to report the curser 'jumping' issue whilst typing out lines of text - it occurs directly in edit mode of a given item and also when typing directly on the main stage of the content. This was experienced in Chrome (59.0.3071.115) on OS X (10.10.5).
Just wanted to add another reported case. I have been using Rise fairly regularly. In my last course (app 3 weeks ago) no issues with the typing. But yesterday/today, can't type anything directly into Rise (having to copy and paste from text editor).
I have found that the cursor jumps whenever I hit space, and also when touch typing. I agree that if type very slow, it is a bit better.
I also now have the issue that text override function has started (ie when try to insert/amend text, it types over existing character instead of inserting).
Thank you for looking at this as a high, high priority as it certainly is unworkable at present.
I hadn't used Rise for about a month and jumped in last night to throw something together. I thought I was going mad! I found it virtually unusable so PLEASE FIX ASAP!! Great to see the work arounds above thanks (will keep me calm for the next 6 hours #deadline). It happened to me in the title screen text initially, but also within accordian text, etc.
I just put in a ticket and then noticed the discussion here. This issue has brought us to a grinding halt with our work in 3 seats, we have tried all variations of browsers without success. Thanks for getting on to this immediately Lucy, as it is very debilitating for us and happens in content blocks as well as prebuilt lessons.
I notice that it improves if you type very very slowly......
Yes, I completely understand. It brought my course to a halt, too. The VP of engineering has been working through it personally with the team this weekend. It's a high, high priority.
I'm developing a course in Rise right now and just started experiencing it/noticing it, too. The bug has been escalated -- we're on it.
Perfect! Thanks.
Sure thing! I know this is frustrating. Bear with us...
Having this problem as well. Chrome Version 60.0.3112.101. with 300MB internet connection. Making typing impossible so only way to enter text is by typing in a text editor, then "cut and paste."
Subscribed to the discussion, so anxious to see what the solution is.
Not to fear, Michael - you're never alone in the E-Learning Heroes community!
We've got this issue reported to our team, so we'll keep you posted here. If you reply in a discussion, that'll subscribe you to updates and you can also choose to subscribe without replying just by toggling that function at the top of a discussion:
Thought it was just me...
I've noticed that I'll be typing along, then the cursor jumps and my text ends up somewhere else on the screen. Always at the leftmost point in the text block, a couple of lines above or a couple lines below... I know I'm a lousy typist, but then realized that it wasn't happening in any other app other than Rise.
