Forum Discussion
default xAPI statements are calling the first page in a scene "home page"
Hi,
I've tried to open a support case, but each time on clicking submit case I get a 404 page not found error.
TL;DR
Storyline is sending a spurious name tag "EN-US:Home Page" which is confusing reporting.
Detail
The first page of the first scene in the project is called "Home Page". However, the first page of every other scene in the project is also reporting the name as "Home Page" as there is an extra tag in the JSON.
Example
"object": {
"id": "urn:articulate:storyline:5qQfd1NIKmy/5skDonxK6n7",
"definition": {
"name": {
"und": "Support Engineering Home",
"en-US": "Home Page"
},
"description": {
"und": "Support Engineering Home"
},
"type": "http://adlnet.gov/expapi/activities/module"
},
"objectType": "Activity"
}
},
This "EN-US" tag does not exist in the first page of the first scene,
"object": {
"id": "urn:articulate:storyline:5qQfd1NIKmy/6HPFJAX8rgi",
"definition": {
"name": {
"und": "Home Page"
},
"description": {
"und": "Home Page"
},
"type": "http://adlnet.gov/expapi/activities/module"
},
"objectType": "Activity"
}
The EN-US is taking precedence over the UND tag in reporting, which results in 7 different IDs all being called Home Page. As there are different IDs I can write some custom reporting to fix it - but I can't expect end users to do that.
My guess is that when it was created the developer copied the scene, then renamed the slide. This has left a hidden tag.
I can't upload a JSON file here, but I can send it via other means (although not email as our system will strip it out)
Thanks
Karl
Hi Karl!
Sorry to hear that you hit a snag when trying to open a support case!
I went ahead and opened one on your behalf so you can connect with our support engineers. You're in excellent hands working with them and they should be getting in touch with you shortly!
Have a great start to your week!