Forum Discussion

MohammadAbidKai's avatar
MohammadAbidKai
Community Member
8 months ago

Dial Problem

Hi everyone, I am facing a very wired problem I have never seen this before. Even my other dials are working, even if I am making it from the scratch, it is not working. Even I take it out, made a new storyline file to see, it has same problem, I just saved that sending it here.

Need Help solve this problem, whenever I release the button it does not select anymore, to turn it. It has 5 state, If hold and turn it to 0 to 5 it will go, but once I release it at 5th state or any of the state in between 0-5, that’s it. It won’t work. I made other dials, I have never seen this problem, but why with this slide, would you please help me? Please see the attachment. 

storyline 360
  • Nathan_Hilliard's avatar
    Nathan_Hilliard
    Community Member
    8 months ago

    On your layers (1-5), you have an oval. I don't know why it is there, but it is obscuring you dial whenever any of these layers are visible. When you release the dial, it becomes unclickable. Hide the ovals, and it will work.

  • MohammadAbidKai's avatar
    MohammadAbidKai
    Community Member
    8 months ago

    first, I have used different kinds of shapes in other slides and they are working. but this one does not. and I have tried by coping those working slide, still didn't work and I tried by creating from scratch, not worked. Even I copied this slide from my actual project, still not working. Those ovals are for my switch shape. I really do not get that. Even after after seeing your solution, I tried that, still not working.

    • SteveGannon's avatar
      SteveGannon
      Community Member
      8 months ago

      Hi Mohammad,

      As Nathanial notes, unlike some other programs (such as PowerPoint), in Storyline a bounded shape like a circle or square blocks mouse click access if it has a dashed border, even if the shape has no fill. When you display an object on a layer (such as your ovals), they overlay the objects on the base layer; in this case, they overlay the dial.

      I understand the goal of the ovals; you want to make the border look like tick marks around the dial. In the attached file, I hid all the ovals on the layers. I created an oval beneath the dial on the base layer. I gave the oval a gradient fill to match the color of your dial and I added a dotted border with a weight of 3 to match what you had set for your ovals on the layers. (I only did this to Slide 2...you can use the same approach for your next slide.)

      Since the oval on the base layer is beneath the dial but a couple of pixels larger in diameter, it appears as you want it but the dial is now usable from all layers. 

  • Nathan_Hilliard's avatar
    Nathan_Hilliard
    Community Member
    8 months ago

    Can you extract one of your slides that you said is working (with other shapes) and post that .story file so I can see what exactly you are attempting? I am still not sure what the ovals are for.  Since you are showing a new layer for each dial position, and the ovals on those layers directly overlay the dial on the base layer, you won't be able to click on it while the layers are visible.

Related Content