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sam123's avatar
sam123
Community Member
3 years ago

don't use / change theme color back to default

Hi.

The issue is the background color of the slide. I changed it to a grey which shows correctly in the thumbnail (yellow arrow) but the slide is blue for an unknown reason to me (red arrow). I assume it has to do with the color theme. But changing the color theme does change the color to anything but the grey I selected. Bizarre. Can someone give a hint how to fix it? Thank you!!

storyline 360

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  • sam123's avatar
    sam123
    Community Member
    3 years ago

    i just found a solution: right click on the background and chose "reset background"

    Still, I do not understand the color changes that happened to the background. If someone knows, please let me know. TY!

    • JoseTansengco's avatar
      JoseTansengco
      Staff
      3 years ago

      Hi Christian, 

      The background in the thumbnail looked like it contained a link to it, possibly because of an embedded object that you added to your slide. Would you be willing to share a copy of your project file here or in private by opening a support case so we can take a look at the affected slide? We'll delete it when we're done troubleshooting! 

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Hi.

\n

The issue is the background color of the slide. I changed it to a grey which shows correctly in the thumbnail (yellow arrow) but the slide is blue for an unknown reason to me (red arrow). I assume it has to do with the color theme. But changing the color theme does change the color to anything but the grey I selected. Bizarre. Can someone give a hint how to fix it? Thank you!!

","body@stringLength":"444","rawBody":"

Hi.

\n

The issue is the background color of the slide. I changed it to a grey which shows correctly in the thumbnail (yellow arrow) but the slide is blue for an unknown reason to me (red arrow). I assume it has to do with the color theme. But changing the color theme does change the color to anything but the grey I selected. Bizarre. Can someone give a hint how to fix it? Thank you!!

","kudosSumWeight":0,"postTime":"2022-11-13T16:55:47.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"AttachmentEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98MQ","node":{"__ref":"Attachment:{\"id\":\"attachment:message1062071AttachmentNumber1\",\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/attachments/rwgqn69235/discuss/249532/1/Screenshot_2022-11-13_194034.png\"}"}}]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:storyline 360","text":"storyline 360","time":"2014-10-09T03:01:38.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1062071_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":8},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Hi. \n The issue is the background color of the slide. I changed it to a grey which shows correctly in the thumbnail (yellow arrow) but the slide is blue for an unknown reason to me (red arrow). I 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don't use / change theme color back to default","moderationData":{"__ref":"ModerationData:moderation_data:1062072"},"body":"

i just found a solution: right click on the background and chose \"reset background\"

\n

Still, I do not understand the color changes that happened to the background. If someone knows, please let me know. TY!

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Hi Christian, 

\n

The background in the thumbnail looked like it contained a link to it, possibly because of an embedded object that you added to your slide. Would you be willing to share a copy of your project file here or in private by opening a support case so we can take a look at the affected slide? We'll delete it when we're done troubleshooting! 

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