Forum Discussion

ErinJune's avatar
ErinJune
Community Member
6 years ago

download storyline file from Review

Hello, 

Is there any way to download a file from Review after publishing it to Review?  I ask as I am working on a storyline 360 project, published to review for my team to review, and then my computer crashed.  Our IT was not able to recover any files from my computer.  So the training is in Review, but I don't know if I can get the file from there some how.  Is that possible? 

Thank you

  • Hello - I saved everything as I went. My computer was acting up so I now have a new computer. I went on the old computer and typed in %appdata%\Articulate\Storyline but my project isn't there. I see it in Review, but I can't find it on my computer. Any ideas where it might be?

  • Hi Tamara, and welcome to the E-Learning Heroes community!

    I'm so sorry to hear that you can't find your file. That was a good call checking your temp files as Lauren suggested. I'm happy to help troubleshoot from here.

    • Is it possible it was saved under a different name?
    • Can you confirm if you were saving the course on your local hard drive? Working from a network drive can cause unexpected behavior or corrupt files.
      • By default, Storyline project files are saved in the folder: C:\Users\<user name>\Documents\My Articulate Projects\
        If you have saved your files from a different location, a good way would be to search your drive C: for all files having the .STORY extension.

    You may also want to check the Recent folder and Recycle bin as an extra step. Additionally, this article includes tips to avoid file corruption and losing your project files.

    I hope this helps! 

  • MurariVyas's avatar
    MurariVyas
    Community Member

    Thanks for listening and bringing a much-needed feature missing for long from the tool. You guys don't know how many problems you've solved in one shot! 

  • Meghan_Luongo's avatar
    Meghan_Luongo
    Community Member

    I'm jumping in to give another vote in favor of adding a feature to download files from Review 360. Please help us out!

  • Chiming in here again to see if this feature will ever be implemented. Would love to be able to edit projects that were created by my predecessor who is no longer with our organization, but have no way to access their previous files.

  • I would like to add my vote - It's been 9 months, has anything been done about this???

  • Hello everyone,

    Thanks for reaching out. As my colleague Michael shared above, the Cloud Backup feature is now live in Storyline 360. So that Storyline projects published with this feature can be downloaded from Review 360. Let me know if you're looking for other features outside the scope of the Cloud Backup functionality. We'd be happy to help!