Forum Discussion
Downloading Media Content Library 360
I'm wondering if there is a way to make the items in the media content library 360 a downloadable asset when we install the software we purchased. In other words, can we find a way to make it availa...
Hi,
I have another update and a request for information per my IT resource.
They have determined that the issue of not being able to see or insert images from the media content library is a Menlo (CBII) issue.
Our DCO team is requesting credentials to reach360.com,articulate.com, and thenounproject.com in order to perform their scans. Since they cannot test the site without having an account. They will also like to replicate the error on their end.
Could you provide possibly provide some credentials for the DCO team to scan and authorize an allow on those sites?
Thanks!
Peg
Hello Peg,
I don't believe we issue credentials for the sole purpose of testing connectivity. Additionally, 'thenounproject.com' is not part of Articulate 360 so access to this website will have to be tested separately.
I notified my colleague Robert of your request so he can review it and see if the information you're requesting for can be provided. Please be on the lookout for an email from him.
