Forum Discussion
Downloading Media Content Library 360
I'm wondering if there is a way to make the items in the media content library 360 a downloadable asset when we install the software we purchased. In other words, can we find a way to make it availa...
Hi, here is the latest update from y IT guys. Things are now worse because I can't log into Articulate 360 at all - so can't get to StoryLine or any of the desktop apps.
I can get to Rise360
Our DCO provided this response which blocks *.googleadservices.com for reasons explained below:
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rom the endpoint list:
articulate-us.s3.amazonaws.com
articulate-us.s3.us-east-1.amazonaws.com
rise-prod-us-east-1.s3.amazonaws.com
articulate-us.s3-external-1.amazonaws.com
rise-prod-us-east-1.s3-external-1.amazonaws.com
s3.amazonaws.com/articulate-us
s3.amazonaws.com/rise-prod-us-east-1
*.google-analytics.com
*.googleadservices.com
*.googletagmanager.com
*.launchdarkly.com
*.marketo.net
*.mktoresp.com
*.newrelic.com
*.nr-data.net
*.salesforceliveagent.com
They gave a thumbs up for an allow to do our troubleshooting. The only endpoint they denied is the *.googleadservices.com endpoint.
The following was said about *.googleadservices.com:
looking at this list there is one thing likely presenting an issue:
*.googleadservices.com
This domain is poisoned to loopback. Google Ad Services is used to deliver ads to google consumers and by itself is not inherently dangerous. Malicious threat actors have leveraged google advertisements to install malware of various types causing numerous incidents in DODIN-A. If you search malvertising google in the google search engine and using tools change to the past month there are numerous reports regarding this topic.
In addition google ads track a large amount of customer data, including host information. This presents another security risk that likely tied into a decision about this domain.
The decision was made to poison the domain to loopback due to the high risk of keeping this domain allowed on DODIN-A. Army Cyber (ARCYBER) has released multiple tasking orders to ensure this domain was blocked and DCOD Threat team supports this decision, and will not unblock this domain.
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I'm not sure if they meant "position" when they wrote "poison" ??
Hi Peg,
Blocking Google Ad Services shouldn't have any impact on the functionality of Storyline 360, but just the same, I've added your latest response to the support case that you opened. Our support engineers will review the details and get back to you through the case!
