Downloading Xliff files in Rise - different output

Thanks for reaching out, Aaron!

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Problem seems to be solved. 
Also the last XLIFF-import that we got from our translation office worked fine.

Hi,

In my case I just received a translated xliff and I cannot import it in the course. Any ideas, please? Is there anything we need to do in the xliff before trying to import it?

Also specifically what does Rise say when you try to import, and have you checked your course to see if it actually has imported

If your file opens in http://www.beyondf.com/tranzapp/translate/ and you can read the translations then the file is working and I would say there is an issue with Rise, if it does not open in http://www.beyondf.com/tranzapp/translate/ then the file has possibly been outputted incorrectly.

You could try renaming the file ext also.

To do this I would make a copy of the file you have, rename the copy and where it says .xliff change it too .xlf and try importing into Rise again, I am not saying it will work but try it, this a solution I have read others use and which worked for me once or twice.

I can also add that we are running into the same kind of issues highlighted on this feed. 
Anybody from Articulate who can give us an update whether the issue is going to be fixed any time soon?

Best

Hello, everyone.

Thanks for weighing in to let us know how important it is for us to get XLIFF translation right in Rise. We hear you, and we understand this is impacting you. Our team will be reaching out to each of you directly to schedule some focused time to get your feedback on the best way to fix this.

You'll hear directly from our team today.

I can't understand why you don't restore previous option to export and import .xliff while you solve current problems. There was a functional feature, it was already done and working, you  only have t restore it… could you ask to do it, please?

Thank you.

Hi everyone:

I encountered the same issues and found the following workaround:

1. Duplicate the course.
2. Export the 'xliff' file (which is really a .xlf file)
3. Add .xliff to the exported .xlf file
4. Upload this .xliff file to http://www.beyondf.com/tranzapp/translate/ and download the file (in Internet Explorer, In Chrome the 'Download' button does not work!)
5. In Chrome, import this converted file into the original course (NOT the duplication)
6. Follow the same process for any other translation; the original course is now translated into another language, but it still needs to be THAT original file/course.

Hi everyone,

Some of you have told us that the tags we add to XLIFF exports (to preserve formatting) make those files hard to work with. 

If you’re one of those people, I’ve got some great news! You now have the option to discard that formatting in order to make XLIFF files easier to work with. Here’s more information on how that works. 

Keep in mind that if you decide not to include these HTML tags, any custom text formatting (size, color, boldness, etc.) that you’ve applied will be lost when you import your translation.

We've also reduced extra spaces in the export files so that they work better with third-party translators.

We’re hoping that these changes will relieve the pain that some of you have been experiencing with translation in Rise.

Thanks for your patience as we worked on this solution! 

Let me know if you have any questions.