Forum Discussion

RatnaPierrel-a9's avatar
RatnaPierrel-a9
Community Member
2 months ago

Email Change

I thought I had changed the email address for the account.  I have been advised that this is not the case.  I have followed the instructions from the chat about changing the email but could not find anything which stated "Change Articulate ID", the second step.  So I tried changing the email again only to be told that the email address was already in use.

Can you advise please.

Thank you

General E-Learning
  • LaurenConnelly's avatar
    LaurenConnelly
    Staff
    2 months ago

    Hello Ratna!

    Thanks for reaching out! We prefer discussing any account changes via email to ensure privacy. In that case, I'll follow up with you in your case.

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