Forum Discussion
MicaOli
10 years agoCommunity Member
Error 80070643
I am currently trying to install Storyline 2 Update 6, but I doens't let me finish. When the installation seems close to complete, the bar moves a bit to the left, then continues loading a bit and r...
AshleyT-Pollard
10 years agoStaff
Hi Mica,
Thanks for letting us know you're working with our support team. If you're able to share the case number with me (it would have been included as a part of the first email reply confirming your case) I can follow along - but suspect as you mentioned that if the files got moved Storyline is having difficulty finding them to remove as a part of the update process. I suspect our Support team will be able to get you situated!