Forum Discussion
MicaOli
10 years agoCommunity Member
Error 80070643
I am currently trying to install Storyline 2 Update 6, but I doens't let me finish. When the installation seems close to complete, the bar moves a bit to the left, then continues loading a bit and r...
MicaOli
10 years agoCommunity Member
I was able to solve the problem yesterday myself luckily. Apparently there was something wrong or broken in the SL2 Program Files folder. Here's the steps I followed for anyone who's having the same problem:
- I installed the SL2 version/update I had in my computer before trying to update (in this case Update 5, but it could be another) in ANOTHER computer.
- Once properly installed (I checked if I could open Storyline properly before this), I copied the SL2 Program Files folder from that other computer in a pendrive.
- Back on my computer I pasted and replaced all the archives in MY program files folder with the ones copied in the pendrive (which came from the other computer).
- That should make SL2 open again and work (with the previous update I had), which it did.
- Then i proceeded to install the new update with all windows closed just in case, and always running as administrator.
My case was #00641506 and Renato told me that what I did would 'rebuild the folders in Program Files and fix the problem'. That was it for me luckily. Hope it helps!
Thanks anyway.